Welcome to the latest addition to my website; the Downloads page ! Here you can find resources on a wide range of topics from intercultural awareness to train the trainer. Some have been written by me, others I have found whilst researching training material. I hope you find them useful; feel free to share with others.
A thought-provoking piece of research by Nigel Ewington of World Work on what international skills, attitudes and knowledge managers see as important for working effectively.
If you are thinking of using webinars to promote your business or train others, this text contains some useful suggestions.
If you are new to training online, this document takes an in-depth look at the key considerations for trainers. It gives advice on how to manage student expectations and also what you should do to enhance your own performance.
A succinct article by Erin Meyer of INSEAD. Read this if you are new to leading global teams.
Another older article (2011), but the fundamentals remain the same. Barry Flicker gives some good advice on team building.
I wrote this blog for the London School of International Communication awhile back, but it is still very relevant.
This rather long document was written by Roger Courville in 2010, but I still think it has some valuable pointers today.
Harvard Business Review is a great source of good advice on virtual communication. This particular article is good if you find conference calls challenging.
This webinar recently recorded by David Smith explores the reasons for embracing digital transformation. He gives some great insights and useful information.
If you want to brush up on your writing skills, here are some basic tips to get you started.
This article by Amber Tiffany of Logmein is a ‘must’ for anyone who is new to delivering webinars.